Privacy Policy

Amp it Up (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website or use our services.

1. What Information We Collect

We may collect personal information including:

Name
Email address
Telephone number
Business or organisation name
Property address or service location
Information relating to your enquiry or service request
Training registration and attendance information
Employment application information, including resumes and qualifications
Any other information you voluntarily provide to us

We may also collect non-personal information, including:

IP address
Browser type and device information
Website usage data
Cookies and analytics information

2. How We Collect Information

We collect information when you:

Submit an enquiry through our website
Request a quote
Contact us by phone, email, or online form
Book a service
Register for training or compliance programs
Apply for employment opportunities
Interact with our website

We may also collect information through cookies and analytics technologies.

3. Why We Collect Information

We collect personal information to:

Respond to enquiries and quote requests
Provide electrical testing and tagging services
Deliver workplace compliance, safety, and child-safe training services
Manage bookings, training registrations, and customer accounts
Issue certificates, reports, and records where applicable
Communicate with clients and prospective clients
Improve our website and services
Process employment applications
Meet legal and regulatory obligations

4. Disclosure of Personal Information

We may disclose your personal information to:

Employees and contractors who require the information to perform their duties
Service providers who assist with website hosting, IT support, customer management, training administration, or business operations
Professional advisers including accountants, lawyers, and insurers
Government authorities, regulators, or law enforcement agencies where required by law.

We do not sell, rent, or trade personal information to third parties.

5. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Personal information may be stored electronically and in physical records. We implement appropriate administrative, technical, and physical safeguards to protect the information we hold.

6. Compliance and Record Retention

As part of providing our services, Amp it Up may create and retain records relating to electrical testing and tagging, training attendance, certifications, compliance activities, workplace assessments, and other services we provide.

We may retain these records for as long as reasonably necessary to:

Provide our services and support our clients
Meet legal, regulatory, contractual, insurance, and audit requirements
Demonstrate compliance with applicable workplace health and safety, child safety, and other legislative obligations
Resolve disputes and enforce our agreements

When personal information is no longer required for these purposes, we will take reasonable steps to securely destroy or de-identify the information, unless we are required by law to retain it.

7. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies help us understand how visitors use our website and allow us to improve website functionality and performance.

You may choose to disable cookies through your browser settings; however, this may affect certain features of the website.

8. Access and Correction

You may request access to personal information we hold about you and request correction of any information that is inaccurate, incomplete, or out of date.

To make a request, please contact us using the details provided below.

9. Overseas Disclosure

We generally do not disclose personal information overseas. However, some website hosting, cloud storage, software, or technology providers we use may store data on servers located outside Australia.

Where this occurs, we take reasonable steps to ensure personal information is handled in a manner consistent with Australian privacy laws.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites.

We encourage users to review the privacy policies of any external websites they visit.

11. Complaints

If you have concerns about how we have handled your personal information, please contact us using the details below.

We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be published on this page and will take effect from the date of publication.

13. Contact Us

If you have any questions about this Privacy Policy or the personal information we hold about you, please contact:

Amp it Up
Email: admin@ampitup.com.au
Phone: 1300 189 466
Website: https://ampitup.com.au/

Effective Date: 05/06/26
Last Updated: 05/06/26